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FAQ - Covid-19

BEFORE TRAVELLING

Entry requirements for Germany

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Entry requirements for Switzerland

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Entry requirements for Austria

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If the border in the country of origin or destination is closed, which policy does apply?

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If the passenger is suspected of Covid-19 and must perform self-isolation prior to the travel date, he cannot travel, which policy does apply?

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 If the passenger is not allowed to board the airline because he presents symptoms of Covid-19, which policy does apply?

 

 

DURING THE TRIP

If upon arrival in the country of destination or during the trip, the passenger is tested positive for Covid-19 or has suspicious symptoms for Covid-19 and the passenger cannot start/continue the trip or take the contracted services, which  policy applies?

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If another passenger in the group, the guide or the driver with whom the client is traveling is suspicious or positive for Covid-19?

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If another passenger in the group, the guide or the driver with whom the client is traveling is suspicious or positive for Covid-19 and the entire group has to undergo a quarantine?

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If someone outside of the group (and outside of Miller's responsibility) is suspect or positive for Covid-19 (for example in a hotel or restaurant or some place of interest)?

 

 

FLEXIBILITY OF CANCELLATION POLICIES DURING 2021

Cancellation Policies during 2021

 

 

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