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Video Romantic Germany

If the passenger is suspected of Covid-19 and must perform self-isolation prior to the travel date, he cannot travel, which policy does apply?

 

In this case, the passenger has the obligation to inform Miller Incoming and there are these alternatives:

  • Flexible rebooking: Miller Incoming will offer the possibiliy to change travel dates (this applies only possible if Miller Incoming is informed up to 14 days * before the travel date). An additional payment may be required if the costs exceed prices of the intitial trip.
  • Payment of cancellation fees by the passenger: in case that cancellation fees apply at the time the passenger informs Miller Incoming , the passenger must comply with these.

* See the specific conditions of each tour in your confirmation

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